Frequently asked questions

All of our items are open for periodic pre-order periods, typically starting at the beginning of the month. The ordering period typically lasts two to three weeks with items shipping by the end of the month. All items ship via USPS.

If you have questions or a problem with your order, please reach out to us soonersoftballshop@gmail.com.

In most instances we do not offer returns, since profits from these items are being passed directly to athletes and we cannot easily recoup them. If you receive the wrong item in error, a written personalization is incorrect, or the item arrives damaged, please reach out to us so we can make things right.